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By Cynthia Flint Bestani,
Health Care Consultant
with Dr. Peter G. Fernandez
& Neil Gumenick, M.Ac. (UK), Lic.Ac. (NCCAOM)

The Art of Attracting Patients & Clients, Getting Them Well, and Giving Them Back to Themselves - Book. 350 + pages

Details: Scroll down page.

 

 

In Revision Projected date 2003 $44.

Communication, Public Relations and Marketing

Acupuncturists: Most of this information is already contained within the Art of Practice Management for Acupuncture Health Care Practices.

This new edition draws on the natural laws of healing and centering, and the communications in this book are well grounded and integrated with depth as well as lightness! The patient and client education, communications and referral approaches are based on ethics and safe practice procedures proven to be highly successful, and the artfulness in understanding the self and our communications is approached as a process of inquiring, observing and movement. It soon becomes apparent in this book what reaches both ourselves and our patients and clients at deeper more lasting levels. In reading this book, you may receive a clearer understanding of why you attract the patients or clients you do, the mystery to the removal of blocked energy, how referrals are generated, why your patients and clients become lifelong referers, and receive a clearer sense of how they shift into their own sense of clarity, healing and wholeness.


Public relations and marketing are realities in the health care field of which we are a part. We can certainly integrate these avenues in ways that add to rather than detract from our energies. The latter part of the book gives you ideas, samplings and possibilities to help you discern what outreach, reputation and practice building will best open your practice to the flow of life energy, new patients and new clients.

Size: 8.5" x 11." 350+ pages

TABLE OF CONTENTS - A Holistic Approach to Serving and Reaching Patients & Clients

THE INNER AND OUTER ASPECTS OF
ATTRACTING PATIENTS AND CLIENTS
The Art of Attracting Patients and Clients
Who Do You Want to Attract?
What Draws or Prevents This From Occurring?
What is a Service Concept? How Do You Communicate it?
What Do Patients Perceive in a Reputable Practitioner?
What Do Patients Communicate By Word of Mouth?
What are Community Relations? How Are They Created?
Successful Procedures that Attract Patients
Understanding the Yin & Yang of Reputation and Growth
The Art of Attracting Referrals
How Do You Do Referral Planning?
How Do You Expand a Practitioner Referral Base Network?
Reaching Out to Your Market & Handling New Response
The Art of Office Presentation & Ways to Enhance It

Images of Ourselves as Practitioners
Images About Reaching Out to the Pubic
Removing Barriers to Attracting Patients and Clients

Phone and Scheduling Communications that Make a Difference
DIALOGUES with Patients/ Dialogues with Clients
Starter Communications
How Can You Help?
Words that Alleviate Fear of the Unknown
Helping People Qualify themselves for Care

Words to Justify the Cost of Care
Words to Motivate Patients to Follow through With Scheduling Care
How to Ask for Payment of Services
Assisting People in Handling Finances for Care
How Your Practice Benefits Your Patients or Clients
Asking for Referrals

GETTING PATIENTS WELL
Removing Barriers to Healing
Moving Beyond Conclusions to New Possibilities
Pre-Consultation with Patients/ Pre-consultation with Clients
The Consultation with Patients/ The Consultation with Clients
Physical Examination with Patients/ with Clients
Reevaluation with Patients/ Assessment with Clients
Written Communications for Patients/ For clients
Communications While Treating or During a Session
Different Communication Styles/ Difficult Communications
Understanding of What Ensures Continuity of Care
Ethical Dilemmas and Responsibilities

GIVING PATIENTS BACK TO THEMSELVES
Pure Heart, Clear Mind
Using Our Intuitive as well as Logical Intelligence
The Consciousness, Skills and Abilities of Masterful Practitioners

REALITIES OF MARKETING IN THE MEDICAL FIELD
EXTERNAL MARKETING
About Professional Advertising
How to Use Advertising
Creating Advertising
What Should Advertising or Publicity Accomplish
Sampling: Personal presentation Your Business Card, Your Referral Card & Stationary, Your Practice Brochure, Educational Pamphlets, Signs and Displays, Direct Mail, Magazines, Newspaper Advertising, News Releases, Making News, Feature Articles, Radio, Television, Tips on Relating with the Media, Yellow Page and Telephone Advertising, Patient Newsletter Communications, Public Presentations

EXPANDING THE PRACTICE OF HEALING WITHIN THE HEALTH CARE FIELD

Original Design by Claire Flint / Webmaster: TaoToEarthPMPubs.com